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CASE STUDY 06 · Healthcare · North America

Enterprise Integration Consolidation — Global Healthcare Enterprise

01 · CONTEXT

Background

A global healthcare and consumer products enterprise operated multiple independent integration platforms across business units, creating duplication, maintenance overhead, and inconsistent governance. The organisation needed to consolidate onto a unified webMethods integration backbone with a governed Centre of Excellence.

02 · CHALLENGE

The technical challenge

Lead a multi-year integration consolidation programme — unifying middleware across business units, establishing an Integration Centre of Excellence, and reducing operational complexity while maintaining 24/7 business continuity across mission-critical integrations.

03 · APPROACH

How we delivered

Intellectual provided senior integration architects and engineers as a dedicated team — assessing the existing integration landscape, designing the target webMethods architecture, leading migrations across business units, and establishing the CoE governance model. The programme balanced consolidation velocity with operational risk management.

04 · DELIVERABLES

What we built.

Fig CS.6.AKey deliverables
[✓]Target webMethods ESB and TN architecture design
[✓]Migration roadmap and execution across business units
[✓]Integration Centre of Excellence governance framework
[✓]Standard integration patterns library
[✓]Monitoring, governance, and capacity management practices
[✓]Operational runbooks and knowledge transfer

05 · OUTCOMES

What the programme delivered.

Figures directional. Exact metrics under NDA.

[✓]Unified integration backbone across global business units
[✓]Established Integration Centre of Excellence
[✓]Reduced middleware footprint and maintenance overhead
[✓]Consistent governance across all enterprise integrations

SERVICES APPLIED

Service layers this programme drew on.

The Intellectual service practices that were active inside this delivery. Each links to the full service detail.

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