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Operating Model

5 articles

Platform Engineering21 November 20238 min read

Enterprise Platform Governance

Platform governance sits between platform team and consumer teams, between central standards and team autonomy, between speed and discipline. A practitioner view of the governance forums, decision rights, and policy boundaries that make platforms operable in regulated enterprises.

Managed Services16 May 20238 min read

Managed Services Operating Models

Managed services contracts come in shapes that look interchangeable on a procurement deck and operate completely differently in practice. A decision framework for which model fits which platform — and the signs that the model has stopped working.

Enterprise Architecture20 December 20228 min read

Digital Transformation Foundations

Digital transformation is one of the more abused phrases in enterprise technology. A look at what the foundations actually are — the unglamorous capabilities programmes need in place before transformation can land — and how to invest in them deliberately.

Enterprise Integration4 October 20228 min read

Enterprise Integration Governance

Heavy governance kills delivery velocity. Light governance accumulates technical debt. Most enterprise integration estates oscillate between the two without finding the middle. A framework for governance that actually compounds value.

Enterprise Integration28 March 20228 min read

Building Scalable Integration Platforms

Scaling an integration platform is rarely about throughput. The bottlenecks are almost always in the operating model — partner onboarding capacity, deployment cadence, observability coverage, and the senior-engineer concentration that nobody planned for.