Intellectual
62 articles

AI & Enterprise AI

LLM integration, RAG pipelines, agentic systems, intelligent automation, and AI-native architecture for regulated enterprise environments.

Field Notes · 6 min

Your AI Bottleneck Isn't the Model. It's the Integration Layer.

Why enterprise AI projects fail: the bottleneck is rarely the model, the GPUs, or the talent. It is the integration foundation that cannot feed AI clean, governed, real-time data.

Field Notes · 7 min

Most AI Stops at the Pilot. The 80% That Gets It to Production.

Enterprise AI in production is the hard 80%: RAG governance, AI guardrails, audit trails, SLA latency, and closing the pilot-to-production gap.

Field Notes · 8 min

Three Years of Enterprise AI — What We Got Right and Wrong

A practitioner reflection on three years of enterprise AI work — the patterns I called correctly, the calls I got wrong, and what to take from each into 2026 and beyond.

Field Notes · 7 min

The 2026 AI Infrastructure Shift — What's Changing Underneath

The infrastructure layer for enterprise AI is shifting in 2026. New hardware, new deployment patterns, new economics. A look at what's actually different and what it means for architecture decisions.

Field Notes · 7 min

MCP One Year In — What's Working, What Isn't

Model Context Protocol is a year into broader adoption. The standardisation has paid off in specific ways and disappointed in others. A practitioner perspective from the trenches.

Field Notes · 8 min

Enterprise AI in 2025 — Year in Review

A second year-end reflection from the field. What stabilised, what surprised, and what's heading into 2026.

Field Notes · 7 min

Building the 2026 AI Roadmap — A Practitioner Framework

Annual AI planning has matured into its own discipline. A framework for building the 2026 roadmap that holds up through the year, not just through the planning cycle.

Field Notes · 7 min

Banking AI Compliance in 2025 — What Regulators Are Expecting

Banking regulators have published more specific AI expectations through 2024 and 2025. The institutions that engage with the expectations early have an easier 2026 ahead.

Field Notes · 7 min

Open vs Closed Models — Where the Decision Sits in Late 2025

The open-vs-closed model debate has matured. Both ecosystems are credible for enterprise use. The choice in late 2025 depends on workload-specific factors, not on broad ideology.

Field Notes · 7 min

AI Auditing and Assurance — The Discipline That's Emerging

AI auditing has moved from a theoretical concept to a real enterprise discipline through 2024 and 2025. The frameworks are codifying; the practice is becoming professional.

Field Notes · 7 min

Voice AI in Enterprise — Crossing the Production Threshold

Voice AI has been almost-there for years. Through 2024 and into 2025, the capability and the integration patterns have moved enough that specific enterprise use cases are now production-viable.

Field Notes · 7 min

AI in the Energy Sector — Production Patterns in 2025

Energy is a sector where AI has been pitched into operations, regulation, exploration, and trading. The patterns that have shipped to production show recognisable shape; the marketing has been mostly aspirational.

Field Notes · 7 min

AI in Life Sciences — Production Use Cases in 2025

Life sciences combines high-volume document work, regulated decisions, and complex scientific reasoning. The AI use cases that have moved into production show recognisable shape.

Field Notes · 7 min

AI in IT Operations — Where the Real Productivity Lands

ITSM and IT operations are document-heavy, repetitive, and high-volume — well-matched to AI augmentation. The deployments that ship share recognisable shape; the ones that stall share recognisable failure modes.

Field Notes · 7 min

Forecasting Enterprise AI Costs — Methods That Hold Up

Annual budgeting for AI workloads is hard. The costs have multiple drivers, the usage patterns change, the technology moves. A practitioner view of forecasting methods that produce useful estimates instead of theatre.

Field Notes · 7 min

AI in Software Engineering — Beyond the Code Completion Era

Code completion was the first wave. Agentic coding tools, AI-driven IDEs, and autonomous-bug-fix services are the second. The picture in 2025 is more nuanced than either the boosters or the sceptics suggest.

Field Notes · 7 min

Reasoning Models in Enterprise — Where They Earn Their Cost

OpenAI o1, o3, and the reasoning-model category have changed what AI can do on multi-step problems. The enterprise use cases are real but narrower than the marketing suggests.

Field Notes · 7 min

Migration Patterns — From Early AI Deployments to Mature Ones

Many enterprises have early AI deployments that worked enough to ship and now show their limitations. The migration from early to mature deployment is its own programme of work.

Field Notes · 7 min

AI-Native UX Patterns — What's Settling in 2025

AI-native applications have surfaced new interaction patterns. Some are working; some are friction. A practitioner view of UX patterns settling into production AI products.

Field Notes · 7 min

AI Governance Frameworks Codify — What's Settled in 2025

AI governance was an evolving set of internal practices a year ago. In 2025 the frameworks are codifying — internally and externally — and the patterns that work are clearer.

Architecture Guide · 7 min

Agent Infrastructure Catches Up — The Production Stack in 2025

Agent infrastructure was the gap a year ago. In 2025 the stack has matured enough that production deployment is a reasonable expectation, not a research bet.

Field Notes · 6 min

Inference Economics in 2025 — Where the Cost Curves Have Settled

The cost-per-token curves moved dramatically through 2024. Where do they sit at the start of 2025, and what does it mean for enterprise architecture decisions?

Architecture Guide · 9 min

AI-Native Architecture in 2025: Patterns, Components & Implementation Guide

AI-native applications have moved from architectural curiosity to mature pattern. A practitioner's guide to what the architecture looks like when it's done well — and how it differs from conventional AI-augmented systems.

Field Notes · 8 min

Enterprise AI in 2024 — What We Learned

A year-end practitioner reflection on what changed in enterprise AI in 2024, what stayed the same, and what to take into 2025.

Field Notes · 7 min

Reading LLM Benchmarks — A Practitioner Guide to What They Mean

Every model release comes with benchmark numbers. The numbers are easy to read and easy to misinterpret. A practitioner view of what benchmarks actually measure and how to use them for enterprise decisions.

Field Notes · 6 min

MCP and AI Interoperability — The Standardisation That Was Missing

Model Context Protocol arrived in late 2024 as an attempted standard for AI-to-tool connections. The standardisation matters more than the protocol details for enterprise architects.

Field Notes · 7 min

AI in Supply Chain — Where the Genuine Wins Are Landing

Supply chain AI has been a long-running marketing category. The genuinely useful applications in 2024 are narrower than the pitches but more durable.

Field Notes · 7 min

AI in Data Engineering — Where the Workflow Actually Changes

AI assistance in data engineering is producing real productivity gains in narrow places and overhyped claims in others. A practitioner view of where data engineers should actually adopt AI in 2024.

Field Notes · 8 min

AI in Financial Services Compliance — Where the Programmes Are Landing

Financial services compliance is a high-volume, document-heavy, audit-grade workload. AI fits well in the right places and badly in the wrong ones. A practitioner view of where the programmes are actually delivering value.

Field Notes · 7 min

Computer Use and Browser Agents — Where the Threshold Sits

Anthropic's Computer Use, browser-control demos from OpenAI and others — the agentic-AI-controls-the-screen pattern has crossed a threshold in late 2024. What's actually production-ready is much narrower than the demos.

Field Notes · 7 min

Long Context Windows — What Changes for Enterprise Workloads

Million-token context windows are now commercially available. They change the design of some workloads materially, change others not at all, and introduce new failure modes worth understanding.

Architecture Guide · 8 min

Self-Hosting Open LLMs in Enterprise — When It's Worth It

Self-hosting open models has gone from a research exercise to a real enterprise option in 2024. The cases where it earns its operational cost are clearer than they were a year ago.

Field Notes · 7 min

AI Vendor Selection and Procurement for Enterprise

AI vendors are pitching every enterprise. The procurement process for AI tools needs to evaluate things conventional software procurement doesn't — model lineage, data handling, evaluation methodology, exit strategy.

Field Notes · 7 min

Building an AI Centre of Excellence — What Actually Works

Every enterprise has an AI Centre of Excellence on the org chart or planned for one. The shape that compounds value differs from the consultancy-recommended default.

Architecture Guide · 7 min

Real-Time AI vs Batch AI — Choosing the Right Latency Profile

The default is real-time. The right choice is often batch. A practitioner view of when each pattern earns its complexity, and how to design for the latency profile your workload actually needs.

Architecture Guide · 8 min

Text-to-SQL Beyond Demos — What Production Deployments Actually Require

Natural-language-to-SQL has been a research demo for two decades. Current models make it credible. Making it production-grade in an enterprise data warehouse requires more than the demo suggests.

Architecture Guide · 7 min

AI Systems and Enterprise Identity — Where Most Deployments Cut Corners

Authentication and authorisation are conventional enterprise architecture topics. In AI systems they tend to be deferred, abbreviated, or wired up wrongly. A practitioner view of the patterns that actually hold up.

Architecture Guide · 8 min

LLM Security — Threats, Mitigations, and What Enterprise Teams Should Actually Do

The LLM security landscape in mid-2024 has more named threats than mature mitigations. A practitioner view of which threats deserve attention and which technical and operational controls actually reduce risk.

Field Notes · 7 min

From AI Pilot to Production — The Playbook That Bridges the Gap

Every enterprise has AI pilots. Far fewer have AI in production. The bridge between the two is more about organisational discipline than technical capability. A practitioner playbook.

Field Notes · 8 min

The Practical State of AI Agents in Mid-2024

The agent conversation has moved from hype to deployment in some categories and remains hype in others. A practitioner snapshot of where agents are actually working and where they are still demos.

Field Notes · 7 min

Multimodal AI in the Enterprise — Where Vision Plus Text Earns Its Cost

GPT-4o, Claude 3, Gemini 1.5 brought capable multimodal models to the enterprise. The use cases that justify the cost are narrower than the demos suggest, but the ones that do justify it are worth investing in.

Field Notes · 7 min

AI Code Assistants in Enterprise — What's Actually Shipping

GitHub Copilot rolled out broadly; Cursor and similar editors emerged; competitive options from Anthropic and Codeium gained ground. The enterprise picture for AI-assisted development in mid-2024 is more nuanced than the productivity claims suggest.

Field Notes · 8 min

LLMOps Maturity — A Practitioner's Maturity Model

Most enterprises are operating LLM workloads on engineering intuition alone. A maturity model helps locate where you are, what to invest in next, and what the next stage actually requires.

Field Notes · 8 min

AI in Customer Support — Where the Wins Actually Land

Customer support is the most-attempted enterprise AI use case. Most attempts produce modest results. A practitioner view of where the wins actually land — and where the productivity claims fall apart in production.

Architecture Guide · 8 min

Knowledge Graphs and RAG — Two Patterns That Belong Together

Pure vector retrieval has a ceiling on enterprise knowledge. Combining it with a structured knowledge graph layer breaks past that ceiling for many real workloads.

Field Notes · 8 min

Red Teaming Enterprise AI Systems — A Practitioner Playbook

Most enterprise AI systems are deployed without serious adversarial testing. The teams that ship with confidence are the ones that have tried to break their own system before users or attackers do.

Field Notes · 7 min

The Case for Smaller Models in Enterprise AI

The default of routing everything to the largest frontier model is a habit, not a strategy. Open and smaller commercial models have closed enough of the gap that the case for using them is now strong for many enterprise workloads.

Field Notes · 7 min

LLM Cost Discipline — Engineering Practices That Keep Bills Predictable

Most teams discover LLM cost through the bill. By then, the cost shape is set and hard to change. The engineering practices that keep costs predictable are not exotic, but they have to be in place from the start.

Field Notes · 8 min

Fine-Tuning vs Prompting — How to Decide for Enterprise Workloads

The fine-tuning question keeps coming up in enterprise AI conversations. A practitioner framework for deciding when fine-tuning is worth it, when prompting is sufficient, and when retrieval is the actual answer.

Architecture Guide · 8 min

Function Calling — Production Patterns for Enterprise

Function calling turned LLMs from text producers into action takers. The production patterns are constrained: a tight function catalogue, careful permission modelling, robust argument validation, and explicit human checkpoints for irreversible actions.

Field Notes · 8 min

LLM Evaluation — The Engineering Discipline Most Teams Skip

Without evaluation, every change to an LLM system is a guess. Teams that build evaluation discipline ship with confidence; teams that skip it operate on intuition until production incidents force the issue.

Field Notes · 9 min

Multi-Agent Orchestration — Hype Versus Production Reality

Multi-agent frameworks dominate the AI engineering conversation right now. The patterns that actually ship are narrower, more bounded, and more boring than the demos suggest.

Architecture Guide · 9 min

Conversational BI — Patterns That Survive in Production

Conversational interfaces over enterprise data are tempting and easy to demo. The patterns that survive enterprise governance, accuracy expectations, and data complexity are a much narrower set than the demos suggest.

Field Notes · 9 min

AI in Regulatory Workflows — A Production Walkthrough

Regulatory workflows are where the demand for AI augmentation is highest and where the bar for production deployment is steepest. A practitioner walkthrough of what actually ships in this category.

Field Notes · 8 min

Prompt Engineering for Enterprise Integration Workloads

Prompt engineering for chat is one discipline. Prompt engineering for enterprise integration is another. The patterns that produce reliable structured output at scale are not the patterns that produce engaging chat.

Field Notes · 8 min

AI-Native vs AI-Bolted-On — A Design Distinction That Matters

Adding an AI feature is not the same thing as building an AI-native application. The distinction shows up in the architecture and in the user experience — sometimes a year after launch.

Field Notes · 9 min

AI Governance and Guardrails for Production Systems

Most enterprises talk about AI governance after the first incident. The teams that do it from day one ship faster, not slower — the discipline matters as much as the model.

Architecture Guide · 9 min

Intelligent Document Processing — From OCR to Understanding

Intelligent document processing has changed shape in the last eighteen months. A practitioner view of where the real work sits when LLMs join the pipeline — and why parsing still matters more than the model.

Architecture Guide · 8 min

Vector Databases for Enterprise Search

Vector databases are the easy part to demo and the hard part to run at enterprise scale. A practitioner view of the choices that actually matter when picking and operating one in a regulated estate.

Architecture Guide · 9 min

The Enterprise AI Stack — A Reference Architecture

Most enterprise AI teams are assembling the same stack from the same parts. A clean reference architecture for the layers that compose an AI-augmented enterprise platform — and the design decisions at each layer.

Architecture Guide · 9 min

RAG Architecture — From Demo to Production

Retrieval-augmented generation is the dominant enterprise LLM pattern of the year. The demos are cheap; the production systems are not. A practitioner walkthrough of where the work actually sits.

Architecture Guide · 9 min

LLM Integration Patterns for Enterprise Applications

Most LLM proofs of concept work in a notebook and break in production. The patterns that survive deployment are not exotic — they're the ones built on enterprise integration discipline most teams already have.

What would you hand to an agent first?

Bring one workflow. In 60 minutes an AI architect maps where an agent helps, what it needs to reach, and what a first working version would take.

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