Enterprise platforms partner
Intellectual × ServiceNow
AI agents for IT, HR and operations workflows on ServiceNow. On ServiceNow we automate the work behind tickets and requests: classification, resolution, approvals and the integrations that let agents act across the estate.
What we build
What we build with ServiceNow
01
Service desk agents
Incident and request triage, suggested resolutions and auto-closure with human review.
02
Workflow automation
Approval chains and fulfilment flows that hand work between agents and people.
03
Integration hub
Connections from ServiceNow into identity, HR, ERP and monitoring tools.
Example solution
IT request agent
Classifies access and hardware requests, checks policy and entitlement, and fulfils or routes them for approval.
Illustrative solution pattern.
ServiceNow services we use
- Now Assist
- IT Service Management
- Integration Hub
- Flow Designer
Other partners
Model-agnostic by design.
Building on ServiceNow? Let's scope it.
Tell us the workflow and the constraints. We'll come back with the architecture, the model choice and what a first version would take.
Abu Dhabi · GCC hubHyderabad · Engineering HQDelaware · North America