Intellectual
Enterprise platforms partner

Intellectual × ServiceNow

AI agents for IT, HR and operations workflows on ServiceNow. On ServiceNow we automate the work behind tickets and requests: classification, resolution, approvals and the integrations that let agents act across the estate.

ServiceNow logoServiceNow partner
What we build

What we build with ServiceNow

01

Service desk agents

Incident and request triage, suggested resolutions and auto-closure with human review.

02

Workflow automation

Approval chains and fulfilment flows that hand work between agents and people.

03

Integration hub

Connections from ServiceNow into identity, HR, ERP and monitoring tools.

Example solution

IT request agent

Classifies access and hardware requests, checks policy and entitlement, and fulfils or routes them for approval.

Illustrative solution pattern.

ServiceNow services we use
  • Now Assist
  • IT Service Management
  • Integration Hub
  • Flow Designer

Building on ServiceNow? Let's scope it.

Tell us the workflow and the constraints. We'll come back with the architecture, the model choice and what a first version would take.

Abu Dhabi · GCC hubHyderabad · Engineering HQDelaware · North America