Intellectual
Enterprise platforms partner

Intellectual × Salesforce

Agents and integrations around the CRM your teams live in. We build AI into Salesforce estates: agents that work cases and opportunities, MuleSoft integrations that give them the data they need, and Data Cloud foundations that keep it governed.

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What we build

What we build with Salesforce

01

Agents in Salesforce

Agentforce and custom agents that triage cases, draft replies and update records with approval.

02

MuleSoft integration

API-led connectivity from Salesforce into ERP, core systems and partner networks.

03

Data foundations

Data Cloud and CRM data models prepared for grounded AI and reporting.

Example solution

Case triage agent

Reads inbound cases, pulls order and contract history through MuleSoft, proposes a resolution and routes exceptions to an agent.

Illustrative solution pattern.

Salesforce services we use
  • Agentforce
  • Service & Sales Cloud
  • MuleSoft Anypoint
  • Data Cloud

Building on Salesforce? Let's scope it.

Tell us the workflow and the constraints. We'll come back with the architecture, the model choice and what a first version would take.

Abu Dhabi · GCC hubHyderabad · Engineering HQDelaware · North America